Terms & Conditions
All purchases made from Botanica are subject to the following terms and conditions.
Our products have a one year general guarantee. All polyfibre resin products are guaranteed for life against cracking.
Payment for purchases should be done by EFT, should any other payment method be preferred, any additional costs will be for the buyer’s account, unless included in writing in this document.
Overdue payments will cost 2% per month compounded and goods purchased will remain the property of the seller until fully paid for.
Risk & Insurance
Goods under R5,000 in value must be paid for in full on order and the risk of loss or damage of any single item under R5,000 being transported on behalf of the buyer by the seller, will be for the buyer to insure for.
Insurance can be provided by the seller for goods over the value of R5,000 on request at an additional cost. This excludes goods being exported from South Africa where the buyer assumes all risk once the goods have been dispatched from the seller’s premises.
All orders are custom manufactured for the buyer including colour and texture. If the buyer should cancel their custom made order, the seller will look at each cancelled order individually and advise the buyer of the settlement amount due. This will be calculated based on the amount the seller is likely to recover in a 45 day period less payments already made by the seller plus the buyer’s mark up.
All prices are subject to change without notice prior to buyer’s confirmation of their order. Delivery dates are not guaranteed if unforeseen circumstances cause a delay.
Colours and finishes seen on our website or at our factory and special requests are cannot be guaranteed to be identical. Please see the disclaimer on our Finishes page for more information.
Unless stated the product prices do not include civil installation, levelling and electrical work.